Shipping Policy

Shipping Rates
Shipping costs are calculated based on your chosen delivery option and destination. If you have any questions or need more details, please email us at hello@playhollow.com.

Shipping Methods
We use USPS, UPS, and FedEx for deliveries. Most orders are processed within 2-5 business days and typically arrive 10-12 business days after shipping. You’ll receive an email with a tracking number once your order ships so you can keep an eye on it.

Please note: While most orders are shipped within 1-3 business days, delays may occasionally occur.

Free Shipping
Enjoy free standard shipping within the contiguous U.S. on orders of $50 or more (after discounts and promotions). Some products may not qualify for free shipping, and these will be clearly noted on their product pages.